Welcome to Parisma
Terms and Conditions
GENERAL TERMS AND CONDITIONS
1. Background
1.1
These general terms and conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order via www.parisma.no and related pages, (the “Website”). The agreement is concluded between you and PARISMA AS, company reg. no. 927660628. Detailed contact information and other information about PARISMA are set forth on the Website. The General Conditions are only applicable for Customers that are consumers.
1.2
The Customer must be minimum 18 years old to order via the Website. Parisma does not, in accordance with Swedish law, accept any credit purchases to persons below 18 years of age. Parisma reserves the right to deny or change a Customer’s order (e.g. if the Customer has provided incorrect personal data and/or has any record for non-payment of debt).
1.3
Parisma shall have no liability in case products are sold out, nor for image or typographical errors on the Website, e.g. errors in the product description or technical specification, inaccurate prices and price adjustments (such as changed prices from suppliers, change in currencies) or incorrect information with regards to whether a product is in stock. Parisma is entitled to rectify any such errors and, at any time, to change or update the information. If an inaccurate price has been stated for a product ordered by the Customer, Parisma will naturally notify the Customer accordingly and await the Customer’s approval of the amended price prior to Parisma continuing with the order process. All images on the Website shall be considered solely as illustrations. Such illustrations do not guarantee to reproduce the amount of products the Customer will receive or the exact appearance, function or origin of the product. Parisma is not responsible for any information by third parties provided for on the Website.
1.4
The Website and all its content is owned by Parisma or its licensors. The information is protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without the prior written consent of Parisma.
2. Contracts and orders
2.1
In order to place an order through the Website, the Customer must accept the General Conditions. By accepting the General Conditions, the Customer undertakes to comply with the General Conditions in its entirety and acknowledges that he/she has read the information on personal data and cookies and consents to the use according to Parisma’s Privacy Policy set forth here.
2.2
A purchase agreement is concluded when Parisma has confirmed the Customer’s order and the Customer has received an order confirmation from Parisma via e-mail. Parisma encourages the Customer to save the order confirmation for any future contacts with Parisma’s customer service regarding the order. The Customer is entitled to cancel its order up until it has been confirmed by Parisma. If the order is cancelled, Parisma will refund any payments the Customer or its pay- or credit card company has made with regard to the order.
3. Customer Data etc.
3.1
When you visit Parisma.no and conduct a purchase, Parisma processes your personal data in order to provide the best site possible for you and to complete the purchase agreement. You confirm that the information you entered is accurate and complete and that any inaccurate or incomplete information is your responsibility. Information regarding Parisma's processing of personal data can be found in Parisma's Privacy Policy.
3.2
The Customer undertakes to ensure that no one, except the Customer, uses the Customer’s log-in details. The Customer may not disclose its username or password to any person and shall ensure that any documentation with information about username and password is kept in such a way that unauthorized persons may not access the information. The Customer shall notify Parisma without delay if it may be suspected that any unauthorized person has obtained access to the Customer’s password. The Customer is responsible for all purchases made with the Customers log-in details if the Customer has not provided such notification.
3.3
If Parisma suspects that the Customer abuses its user account or its log-in details or otherwise violates the General Conditions, Parisma is entitled to block the Customer’s access to its user account. Parisma is furthermore entitled to assign new log-in details to the Customer.
4. Prices, fees and payment
4.1
The prices stated on the Website apply to orders placed on the Website. All prices are presented in Euros and include VAT. The prices do not include payment- and shipping fees, which are given separately.
4.2
The Customer can pay for its purchase in the manner specified on the Website. Read more about our different payment options and discounts here. Parisma is entitled to charge the Customer already in connection with the order, unless invoicing or any similar payment method has been selected by the Customer and approved by Parisma. Upon invoicing or partial payment, Parisma or its partners may obtain a third party credit report. In such a case you will be informed accordingly. Parisma reserves the right not to offer all payment methods at all times, alternatively change payment method if the payment method the Customer has selected does not work, for whichever reasons, at the time of fulfillment of the order. Please note that limitations of available payment methods are set forth on the Website.
5. Special offers
Parisma may from time to time provide special offers on the Website which may have more favourable conditions than those set forth in these General Conditions, e.g. with regard to payment or extended right of withdrawal. Such conditions will apply for the duration of the special offer and for the specific products set forth by Parisma in connection therewith. Parisma reserves the right, at any time, to withdraw such special offers. Upon termination or withdrawal of a special offer, these General Conditions shall apply without any amendments. Any offers on specific products on the Website are valid only for a limited period of time and until products are sold out.
6. Delivery and shipping
6.1
Products in stock are normally delivered within the number of working days set forth on the Website. Unless otherwise agreed (e.g. in connection with reservation of products not in stock), delivery will be made no later than 30 working days after Parisma has confirmed the order in writing through the order confirmation. Further information about Parisma’s delivery of products and the conditions for delivery are set forth here.
6.2
The expected delivery time is set forth in the order confirmation, at the checkout and/or on the current product page on the Website. Unless otherwise expressly agreed and if a delivery is delayed for more than 30 working days and it is not due to you as Customer, you are entitled to cancel the purchase.
6.3
If any package shall be picked up at a specific delivery point, the Customer shall do so within the time specified in the notification. Packages shall normally be retrieved personally with valid identification and order number. The Customer will receive a notification of delivery stating when and where the package shall be picked-up or received. The notification may be made by e-mail, ordinary mail and if the Customer has provided a mobile number, also by phone or SMS. Parisma is entitled to charge the Customer a fee of €19,95 if the package is not retrieved.
7. Return & changing
7.1 Final Sale Policy
All purchases from our Swimwear, Bridal, and Evening Dress Collections are considered Final Sale.
For hygiene reasons, we do not accept returns, exchanges, or refunds on swimwear. Bridal and evening dresses purchased as part of our Final Sale are also not eligible for returns, exchanges, or refunds.
We kindly ask that you carefully review your order, including the selected size, color, and product details, before completing your purchase.
By placing an order, you acknowledge that you have read, understood, and agreed to this Final Sale Policy.
If you’d like, I can also make it sound more luxurious and premium to match a high-end fashion brand.
9. Links
Parisma may provide links to other websites beyond the control of Parisma and websites beyond the control of Parisma may provide links to the Website. Even if Parisma attempts to ensure that Parisma only provides links to websites which applies similar personal data- and security provisions pursuant to Parisma’s Privacy Policy, Parisma is not responsible for any protection or confidentiality of information or personal data which the Customer provides on other websites. The Customer should be cautious and read the personal data provisions applicable to the actual website.
10. Force Majeure
Parisma is not liable for any delays caused by circumstances beyond Parisma’s control, e.g. general labour dispute, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, Parisma shall inform the Customer accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Customer and Parisma are entitled to terminate the purchase with immediate effect.
11. Changes to the General Conditions
Parisma reserves the right to change these General Conditions at all times. Any changes to these General Conditions will be posted on the Website. Changes will become valid once the Customer has accepted the General Conditions (in connection with a new purchase or while browsing the Website), alternatively 30 days after Parisma has informed the Customer of the changes. However, Parisma recommends that the Customer regularly remains updated on the Website in order to become aware of any changes to the General Conditions.
12. Severability
If any provision of this Agreement is held to be invalid or unenforceable by any competent court, authority or arbitral tribunal, the remainder of that provision and all other provisions will remain valid and enforceable to the fullest extent permitted by applicable law. Any provisions determined invalid or unenforceable will be substituted by relevant legal guidance and advice.
13. Applicable law and dispute resolutions
13.1
Any disputes shall primarily be settled by agreement after discussions with Parisma’s customer services.
13.2
German law applies exclusively to contracts between us and you, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, "UN Sales Law"). If a dispute cannot be resolved through discussion with Parisma’s customer service, you, as the customer, can directly submit complaints online via the EU-commissions platform mediation for disputes, which can be found at the following link here. If you submit a complaint via that platform, your submission will automatically be forwarded to the correct national body responsible for resolving disputes. That body will then contact us and try to resolve the dispute without court involvement. In any dispute, Parisma follows the decision of ARN or the respective Dispute Settlement Body.
13.3
Disputes concerning the interpretation or application of these General Terms shall be settled as determined under item 13.2, above, or ultimately by the courts.
PLEASE NOTE! Nothing in these General Conditions affects a Customer’s mandatory statutory rights under applicable local laws, to the extent that such rights apply to such Customer and cannot be limited or excluded.